POUNZ

Voice Broadcast

Next time, for implementing voice based interactive marketing campaigns or contacting customers on compliance purposes, Pounz Voice Broadcast service can make a difference.

Pounz Voice Broadcast can scale to hundreds of thousands of calls. It can help to reach out whole of the customer base in the set time. Pounz Voice broadcast is designed to scale and finish the roll.

Personalize communication even stronger. Extend it with Pounz Voice Broadcast's dynamic content support delivery. Its text-to-speech function makes it more versatile.

IVR integration with Call Center handoff support provides interactive experience to customers. This differentiates from regular voice broadcasts resulting in higher chance of customers staying in call until call-to-action (CTA).

API support for dynamic call with trigger for real-time transaction alert/notification. Use it to build enhanced customer experience and even provide 2FA over voice.

Automation support for efficiency of operation and reduced human errors. Schedule runs in advance to start calls automatically or use its API to trigger calls from the business system.

Statistics and Pounz Analytics enables to track the effectiveness of the campaign and helps to identify customer response patterns after each run.

Voice Broadcasting continues to provide an effective mass communication medium to reach out to customers in predetermined time window. Unlike other media like email or text message, voice broadcast reaches out customers in real-time. Statistics are reliable and extend of communication is measurable. This makes it an inevitable part of CRM and compliance systems across businesses. For more information, please contact us at begin@pounz.com